We took our BMW X5 to Family Auto for a coolant leak and they diagnosed the problem and repaired our vehicle in the same day! Erin met us at the front office and was very polite, caring and professional. She answered all of our questions and kept us posted on the progress of our repair. This was our second visit to Family Auto and we have been extremely impressed with the outstanding customer service, fast, expert repairs and good value. I would rate the service here better than the service we received from BMW when our vehicle was under warranty!
top notch work, cost, and customer service. super friendly with loaner cars on hand. incredibly fair and honest place thats always been good to my dad and myself. highly recommended
Wow! These guys do awesome work and always super friendly. Its not easy to find a certified car repair company with this kind of quality service and one that makes you feel like you are their only customer! So glad to be part of the family!!
Great customer service. Julie was awesome. Thank you
First class customer service paired with honest pricing and impeccable vehicle servicing. Dwayne and his team have kept my German vehicles running without issues for years. The Family Auto team is always there to answer quick questions or provide vehicle related advice on purchasing decisions etc. It is great to work with a high tech independent shop capable of caring for these German wunder-cars...
Family Auto Care Mercedes Benz Bmw Vw Specialist is a US Car Dealer based in Owings, Maryland. Family Auto Care Mercedes Benz Bmw Vw Specialist is located at 7657 Binnacle Ln, Owings, MD 20736, USA.
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